- Candidate ID
- SRRCC165
- Highest Qualification
- Master
- Course Name
- MBA-Finance
- Years of Experience
- 5+
- Current Work Location
- India
- Current Industry Type
- Accounting & Finance
- Additional Skills
- 6.1 yrs exp in U.S Payroll with overall rich exp of 7.4yrs Scheduling the Weekly, Monthly, Quarterly review with Client. Knowledge in managing the Client. Skilled in Drafting the SLA s. Familiar in handling Quality delivery by finding the RCA (Root Cause Analysis) and conducting the CAPA sessions with the team members for Process improvements. Functioning planned Process improvements, Shift utilization, Cross trainings in support of Process Backup. Understanding the Business and focus on delivering the TAT, Quality to the Client. Performing the Team activities like 1on1, KRA, Appraisal s, Production and Quality Dash boards. Skilled in managing a team size of 18 associates. Expert in managing the Client Escalations and verdict the correct RCA to resolve the issue.
- Preferred Work Location
- Singapore
- Preferred Industry Type
- Accounting & Finance
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